The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value | Frederick F. Reichheld
Publisher: HBS Press (1996)
ISBN-13: 0875844480
Condition: Very good. Light rubbing to DJ. Text clean. Well bound.
Binding: Hardcover with DJ
Pages: 323
Dimensions: 23,8 x 16,2 x 2,8cm
SKU: IZb2700
Weight: 0,7kg
Price: R97,00